Friday, September 28, 2012

AirAsia on a Wheelchair

Date of travel: 12 May 2012

When I first flew with AirAsia almost 10 years ago, there was a checkbox on their booking site where you need to specify whether you are handicapped and need wheelchair access. If you said yes, then you would not be able to proceed with your booking. This was mainly because they do not use the aerobridge at LCCT airport. Everyone is required to climb the stairs to get onto the aircraft.

HH broke her leg on 4th May 2012. She had surgery done on 6th May 2012 to insert a screw, as the fibula bone had shifted. Our flight to Kuching was booked 12 months ago, for 12-14 May 2012. The airfare we paid was RM15.20 per person for to and fro, nett price including all taxes and no surcharges at that time. Hotel was already booked and prepaid and non refundable, a 5-star hotel called Pullman Kuching, one of the newest there. So howwwwwwwwwww ???